Principal Product Manager, US

The role

The Principal Product Manager owns the entire product relationship with insurers. You will define the vision, strategy, and roadmap for insurer products globally and build tools for various personas within the insurer workflow.

What you will do

• Define and evolve the product vision, strategy and roadmap for insurer products globally
• Assess and improve Product-Market Fit across markets
• Decide what is global and what is local
• Own key product, growth and commercial metrics
• Maintain direct, regular contact with appraisers, claims handlers and insurer decision-makers
• Partner with Sales on enterprise pipelines and shape pilots
• Prototype new product iterations using AI-assisted development and LLM-assisted tooling
• Work hands-on with data to define metrics and build dashboards
• Partner with engineering leads to balance discovery, delivery and technical sustainability
• Design and instrument feedback loops for agentic and AI-driven features

Required qualifications

• Genuine customer obsession with a demonstrated habit of spending time with users in their actual work context
• 5+ years owning complex, enterprise B2B software products end-to-end
• A strong personal track record in pre-sales engagement for enterprise pipelines
• Proficiency with corporate process and process modelling
• A clear point of view on agentic product design
• Demonstrated PLG instincts inside an enterprise motion
• Experience with API-first or integration-dependent products
• Build rapid prototypes yourself using AI-assisted tools, LLM-assisted development or code
• Strong analytical instinct to define metrics and build views
• Excellent judgement in a multi-stakeholder environment
• Working understanding of how US collision repair is funded and governed
• The right to work in the US

Nice to have

• Hands-on experience shipping AI-assisted or agent-driven workflows in production
• Experience in automotive, insurance, claims or equivalent operational verticals
• Experience building products carrying compliance, audit or regulatory weight
• Exposure to marketplace or network dynamics from the demand side
• Experience running one product across multiple geographies
• Founder background, or early employee at a startup that scaled materially
• Relationships across the US carrier, TPA or claims-technology ecosystem
• Familiarity with the estimating and claims platforms insurers run day to day
• Experience selling or building against an entrenched incumbent
• Experience building or operating products with meaningful agentic or automation components

About the company

Partly is building the infrastructure for anyone to repair anything using frontier AI. The company is headquartered in Austin, TX with offices in London, UK, Christchurch, NZ and Auckland, NZ.