Specialist, Onboarding-Hybrid_P3

The role

This person will deliver onboarding, offboarding, and ongoing HR operations for enterprise clients and employees in Brazil. They will manage an assigned portfolio and coordinate with cross-functional teams to ensure compliant and timely launches.

What you will do

• Own end-to-end onboarding, offboarding, and operational delivery for enterprise clients and employees in Brazil.
• Create and manage Brazil-specific onboarding plans, timelines, and documentation.
• Partner with Product, Sales, Payroll, Legal, Support, Immigration, and Client Services to resolve operational challenges.
• Provide support to clients and employees in Brazil regarding benefits, payroll, expenses, and employment documentation.
• Apply Brazilian employment and labor laws, HR regulations, and collective agreements.
• Track onboarding timelines, case status, and service quality SLAs.
• Use spreadsheets and reporting to identify trends and improve accuracy.
• Troubleshoot HR systems integrations, APIs, and data mapping with Product or Engineering.
• Investigate and resolve issues and assist with peer and new-hire training.

Required qualifications

• A strong technical or analytical degree in Engineering, Mathematics, Computer Science, Physics, Economics, or a related discipline or equivalent practical experience.
• Working knowledge of HR systems integrations and APIs.
• Strong spreadsheet and reporting skills including lookups, pivot tables, reconciliations, bulk data validation, and basic dashboard analysis.
• At least four years of relevant professional experience, including substantial HR or HR Operations experience supporting the employee lifecycle in Brazil in fast-paced, high-volume environments.
• Hands-on experience managing end-to-end employee onboarding in Brazil.
• Strong knowledge of Brazilian employment and labor laws and HR regulations including CLT, eSocial, employment documentation, statutory benefits, payroll obligations, and collective agreements.
• Ability to manage assigned work end to end and bring structure to ambiguity.
• Strong analytical and research skills.
• Excellent communication and stakeholder-management skills.
• Exceptional organization and attention to detail.
• Comfort using HRIS, ticketing, case-management, CRM, Google Workspace, and Microsoft Office tools.
• Professional fluency in Portuguese.

Nice to have

• Knowledge of employment law in other LATAM countries or Canada.
• Experience in an Employer of Record, global employment, HR outsourcing, or high-growth international environment.
• Experience collaborating with Product teams on automation and process improvements.

Benefits

• Flexible Time Off
• Parental Leave
• Health and Dental Insurance
• Retirement Savings + Employee Incentive Plan

About the company

Pebl uses an AI-powered Global Work Platform to help companies hire, pay, and manage employees in over 185 countries. The company provides compliance leadership and local expertise to help businesses scale globally.