Customer Success Manager (SEO)

The role

You will onboard and advise brands and agencies on improving visibility across search engines and AI assistants. You will analyze website performance and translate business goals into organic growth strategies.

What you will do

• Onboard and activate new key clients
• Review websites, content, and search performance to identify AI-search opportunities
• Run advisory sessions with brands and agencies to create GEO strategies and roadmaps
• Collaborate with Sales, Growth, and Product to refine activation journeys and enablement programs
• Consult mid-sized and enterprise clients on GEO-related topics
• Own the growth and retention of a client portfolio
• Identify expansion opportunities and partner with Sales for upsells
• Monitor account health and usage signals to prevent churn

Required qualifications

• 3–5 years of hands-on SEO or organic growth experience
• Deep understanding of technical SEO, content strategy, search intent, and organic performance
• Strong consulting skills for advising clients and presenting strategic recommendations
• Ability to explain SEO concepts in simple, actionable language
• Excitement about the shift to generative search
• Confident verbal and written communication skills in English

Nice to have

• Experience building frameworks: SEO playbooks, content strategies, or measurement models
• Initial experience with AI search
• Background working with enterprise and other high-touch clients
• Experience in a high-growth, venture-backed SaaS or marketing tech environment

Benefits

• Competitive salary
• Meaningful equity
• Comprehensive benefits package
• Collaborative, high-energy in-office work environment

About the company

Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. It is a Series A company with 100+ people across Berlin and New York.