GTM Engineer - Sales Operations CRM Management

The role

You will own the systems that run sales and marketing across global operations using HubSpot, Aircall, and WhatsApp. You will turn business problems into configuration, automation, and integrations across 11+ markets.

What you will do

• Administer and evolve the multi-market HubSpot portal
• Own Aircall configuration and the Aircall–HubSpot integration
• Configure and integrate WhatsApp and messaging platforms with HubSpot
• Own the Shopify–HubSpot data flow for orders, payments and customers
• Connect HubSpot with Klaviyo, Zendesk, GA4 and Snowflake/Looker warehouse
• Build lightweight automations using REST APIs, webhooks, custom code actions and iPaaS tools
• Scope and implement new GTM and AI tooling
• Design the MQL to SQL handover with Marketing
• Map and document the end-to-end customer lifecycle
• Write clear SOPs, train Sales Leads, reps and outsourced partners, and manage change requests through a Jira backlog

Required qualifications

• 3–5+ years in RevOps, Sales Ops, Marketing Ops or GTM engineering
• Hands-on HubSpot admin experience in a multi-team or multi-market portal
• Deep knowledge of the data model, workflows, lead routing, custom objects, permissions and reporting
• Practical experience configuring a cloud telephony tool and its CRM integration
• Integration skills across REST APIs, webhooks, JSON and at least one iPaaS tool (Make, Zapier, n8n, Workato)
• Solid data skills including clean data modelling and reconciling numbers across systems
• Track record of working with Marketing on lead management, scoring and attribution
• Ability to translate business needs into simple, documented solutions
• Fluent English
• Comfort working with teams across Europe, the US and Australia

Nice to have

• German, French or Italian
• experience with Shopify or e-commerce order data in a CRM
• scripting in JavaScript or Python
• experience with Klaviyo, Zendesk, WhatsApp Business platforms, Snowflake/Looker, AI agents in a GTM context, or supporting outsourced sales teams
• HubSpot certifications

Benefits

• Competitive salary
• Company pension plan
• Capped overtime, fully paid
• Up to 30 vacation days, starting at 27
• One week per year remote workation in EU/UK
• International, collaborative team
• Regular team events, including summer party, Christmas party and after-work gatherings, plus retreats
• Modern setup and laptops (Apple or Windows)
• Employee discounts on PERGOLUX products
• Jobrad / Bike leasing program

About the company

PERGOLUX designs and sells premium, Scandinavian-inspired outdoor living products, from aluminium pergolas to garden furniture, direct to consumers. It is a company of around 300 people generating 9-figure revenue, operating across 8 markets.