E-Commerce Operations Specialist

The role

You will drive day-to-day operational excellence and health of the US storefront. You will ensure seamless user experiences, catalog precision, and campaign execution.

What you will do

• Conduct daily end-to-end health checks across PDPs, collection pages, cart, and checkout flows.
• Lead pre-release QA procedures for storefront themes, localized content, discount logic, and new application features.
• Configure, test, and manage digital promotional campaigns and discount logic in Shopify.
• Maintain catalog integrity across all US product listings, spec sheets, and Google Merchant Center feeds.
• Analyze and report weekly storefront KPIs including conversion rates, funnel drop-offs, and site speed.

Required qualifications

• 1 to 3 years of hands-on experience in e-commerce operations or webshop management.
• Direct expertise using Shopify and digital analytics platforms.
• Exceptional attention to detail with a mobile-first testing mindset.
• Proven analytical capability using tools such as GA4 or Shopify Analytics.
• Strong written and verbal communication skills.
• Flexibility to coordinate effectively across international time zones.

Benefits

• Comprehensive health insurance coverage.
• Retirement plan options.
• Paid vacation and sick days.
• International, collaborative work environment.
• Professional growth opportunities.
• Team culture & events including team-building activities, seasonal celebrations, and after-work gatherings.
• Employee discounts on all PERGOLUX products.
• Comfortable workspace with complimentary snacks and beverages.

Before you apply

• Include a brief three-sentence response describing a webshop issue you identified, how you detected it, and the action you took to resolve it.

About the company

PERGOLUX designs and delivers Scandinavian-inspired outdoor living solutions. The company has a global culture grounded in Integrity, Ambition, Innovation, Humility, Appreciation, and Unity.