Operations Process & Systems Manager

The role

You will own the systems and processes used by the Operations team to manage orders from purchase to delivery. You will manage WMS, ERP, and OMS systems and partner with tech teams to automate manual work.

What you will do

• Act as business owner for Operations systems including WMS, ERP, and OMS
• Gather requirements and work with internal tech and external vendors to deliver system changes
• Map, design and document end-to-end operational processes
• Write and maintain SOPs
• Identify and remove manual work through automation opportunities
• Keep master data and system configuration clean and consistent
• Serve as the go-to person for cross-team process or system issues

Required qualifications

• 3+ years of experience in operations systems, process management or business analysis
• Hands-on experience owning or implementing a WMS, ERP or OMS
• Strong process mapping and documentation skills
• Ability to translate between operations teams and technical teams
• Confidence to drive change across teams you don't manage
• Excellent communication skills in English

Nice to have

• Experience with Odoo or a similar platform
• Experience in logistics or e-commerce
• Interest in AI, automation or low-code tools
• Lean, Six Sigma or continuous improvement training

Benefits

• Competitive Salary & Bonus Structure
• Real Ownership
• International Team
• Outdoor Lifestyle Discounts
• Fast-Track Career Opportunities
• Team Culture
• Bike Leasing Program

About the company

PERGOLUX is a premium outdoor-living brand inspired by Scandinavian design active in 14 countries.