Senior Account Manager DACH

The role

You will manage a portfolio of large SMB accounts within the DACH market. You will consult customers on consolidating their financial stack using Perk's Travel and Spend capabilities and identify growth opportunities.

What you will do

• Own a portfolio of large SMB customers and develop engagement with influential users.
• Consult customers on consolidating their financial stack using Perk's unified capabilities.
• Develop a deep understanding of the Perk portfolio of products.
• Identify cross-sell and upsell opportunities for the Spend product.
• Identify common problems within accounts and develop strategies to solve them.
• Act as an advocate for both the client and Perk.

Required qualifications

• Minimum 2 years of relevant work experience within an Account Management or Customer Success role.
• Native or near-native proficiency in German.
• Ability to speak and write in English fluently.
• Strong technical aptitude to explain complex integrations.
• Customer-focused with a passion for solving financial pain points.
• Excellent analytical abilities with fluency in Excel and data interpretation.
• Solid analytical background to help clients visualise their T&E ROI.

Nice to have

• Experience in the Travel industry, Fintech, Expense Management, or SaaS products

Benefits

• Competitive compensation and equity ownership
• Vacation days plus public holidays
• Choice of private healthcare or a gym allowance
• Life Insurance
• Perk events including annual summer party
• Access to Spring Health for therapy and coaching sessions
• Flexible compensation plan
• 17 weeks paid parental leave
• 16 paid hours per year for volunteering
• Up to 20 Work from Anywhere days per year
• English, Spanish and Catalan lessons
• Four-week fully paid sabbatical after 5 years

Before you apply

• Role requires being based within commuting distance of our hubs
• Submit your resume in English
• Submit an updated portfolio and/or resume

About the company

Perk is an intelligent platform for travel and spend management. It is a global company with more than 1,800 people across 12 offices.