Senior Account Manager DACH

The role

You will manage a portfolio of large SMB accounts within the DACH market. You will consult customers on consolidating their financial stack using Perk's Travel and Spend ecosystem to drive growth and margin.

What you will do

• Own a portfolio of large SMB customers and develop engagement with influential users.
• Consult customers on consolidating their financial stack using Perk's capabilities.
• Develop deep understanding of the Perk portfolio including Travel and Spend solutions.
• Identify cross-sell and upsell opportunities for the Spend product.
• Identify and solve common problems within accounts regarding bookings or expense workflows.
• Act as an advocate for both the client and Perk.

Required qualifications

• Minimum 2 years of relevant work experience within an Account Management or Customer Success role.
• Native or near-native proficiency in German.
• Ability to speak and write in English fluently.
• Strong technical aptitude to explain complex integrations.
• Customer-focused with a passion for solving financial pain points.
• Excellent analytical abilities with fluency in Excel and data interpretation.
• Solid analytical background to help clients visualise their T&E ROI.

Nice to have

• Experience in the Travel industry, Fintech, Expense Management, or SaaS products

Benefits

• 30 days of annual leave plus all public holidays.
• Choice of gym membership (Urban Sports Club) or BVG public transport ticket.
• Competitive compensation paired with equity in Perk.
• Annual summer party.
• Comprehensive wellbeing support through Spring Health including 12 therapy and 12 coaching sessions.
• Flexible compensation options.
• 17 weeks of paid parental leave.
• 16 paid volunteer hours each year.
• Up to 20 Work From Anywhere days annually.
• Fully paid four-week sabbatical after five years.
• Relocation support.

Before you apply

• Role requires being based within commuting distance of hubs.
• Submit resume in English.
• Submit an updated portfolio and/or resume.

About the company

Perk is an intelligent platform for travel and spend management. It is a global company of more than 1,800 people with headquarters in London and Boston.