Account Manager - UKI

The role

You will manage a portfolio of small and medium sized accounts within the UK and Irish markets. You will work to increase growth and margin while ensuring customer satisfaction through engagement and data-driven reviews.

What you will do

• Own a portfolio of SMB customers and develop high level customer engagement
• Gain deep understanding of customer business to maximise Perk usage
• Identify growth opportunities and add new business opportunities
• Leverage data analytics to provide regular business reviews and presentations
• Meet and exceed quarterly targets of up-selling and cross-selling
• Develop strong relationships to shape client business travel programmes
• Identify common problems and develop strategies for long term solutions
• Act as a key contact between internal Perk teams and Account Management
• Prioritise time to maximise impact in key business areas

Required qualifications

• Native or near native level of English
• Previous account management or customer success experience
• Outstanding presentation and communication skills
• Ability to build deep relationships
• Great prioritisation and time management skills
• Result oriented mindset
• Ability to analyse and translate data for customers

Nice to have

• Background within a SaaS or travel-tech business

Benefits

• Competitive compensation and equity ownership
• Vacation days plus public holidays
• Choice of private healthcare or a gym allowance
• Life Insurance
• Perk events including annual summer party
• Access to 12x therapy and 12x coaching sessions via Spring Health
• Flexible compensation plan
• 17 weeks paid parental leave
• 16 paid hours per year for volunteering
• Up to 20 Work from Anywhere days per year
• English, Spanish and Catalan lessons
• Four-week fully paid sabbatical after 5 years

Before you apply

• Must be based within commuting distance of our hubs
• Submit resume in English
• Submit an updated portfolio and/or resume

About the company

Perk is an intelligent platform for travel and spend management. It is a global company of more than 1,800 people with headquarters in London and Boston.