Senior Account Manager - France

The role

You will manage a portfolio of large SMB accounts in the French market. You will consult customers on consolidating their financial stack using Perk's Travel and Spend capabilities and drive growth through cross-sell and upsell opportunities.

What you will do

• Own a portfolio of large SMB customers and develop engagement with influential users.
• Consult customers on consolidating their financial stack using Perk's Travel and Spend capabilities.
• Develop a deep understanding of the Perk portfolio of products.
• Identify cross-sell and upsell opportunities for the Spend product.
• Identify common problems within accounts and develop strategies to solve them.
• Act as an advocate for Perk within clients and for clients within Perk.
• Address issues and get support from technical teams.
• Educate clients on new product features.

Required qualifications

• Progressed relevant work experience within an Account Management or Customer Success role.
• Native or near-native proficiency in French.
• Ability to speak and write in English fluently.
• Strong technical aptitude to explain complex integrations.
• Customer-focused with a passion for working with people and solving financial pain points.
• Excellent analytical abilities with fluency in Excel and data interpretation.
• Solid analytical background to help clients visualise their T&E ROI.

Nice to have

• Experience in the Travel industry, Fintech, Expense Management, or SaaS products

Benefits

• Competitive compensation and equity ownership
• Vacation days plus public holidays
• Choice of private healthcare or a gym allowance
• Life Insurance
• Perk events including annual summer party
• Access to 12x therapy and 12x coaching sessions via Spring Health
• Flexible compensation plan
• 17 weeks' paid parental leave
• 16 paid hours per year for volunteering
• Up to 20 Work from Anywhere days per year
• English, Spanish and Catalan lessons
• Four-week, fully paid sabbatical after 5 years

Before you apply

• Must be based within commuting distance of our hubs
• Submit your resume in English
• Submit an updated portfolio and/or resume

About the company

Perk is an intelligent platform for travel and spend management. It is a global company of more than 1,800 people with headquarters in London and Boston.