Senior Deal Desk Team Manager

The role

You will lead the transformation of the Deal Desk function by rebuilding the operating model and automating manual processes. You will act as a coach-player, managing a team while personally handling complex, high-value deals. You will also own the CPQ platform relationship and drive AI and automation initiatives.

What you will do

• Rebuild Deal Desk operating model for complex deal structuring and pricing strategy
• Decide Deal Desk ownership and build the case for change with leadership
• Agree clear ownership and service levels for work moving to other teams
• Build performance metrics and reporting for deal velocity and team output
• Represent Deal Desk as a partner in cross-functional forums
• Build, lead, and develop a team of Deal Desk professionals
• Personally run point on complex, highest-value deals
• Own pricing governance and deal structuring for non-standard deals
• Partner with Legal, Finance, Sales Operations, and Product to unblock deals
• Own the relationship with the CPQ platform and drive automation and AI initiatives

Required qualifications

• Strong Deal Desk experience within B2B SaaS
• Experience leading a Deal Desk or equivalent commercial/sales operations team
• Direct people management responsibility
• Experience personally running complex, high-value deals
• Prior ownership of a complex CPQ platform
• Experience scoping and delivering automation and/or AI initiatives
• Strong cross-functional stakeholder management skills

Nice to have

• Experience spanning mid-market and enterprise segments

Benefits

• Competitive compensation and equity ownership
• Generous allocation of vacation days plus public holidays
• Choice of private healthcare or a gym allowance
• Life Insurance
• Perk events including annual summer party
• Access to 12x therapy and 12x coaching sessions via Spring Health
• Flexible compensation plan
• 17 weeks' paid parental leave
• 16 paid hours per year for volunteering
• Up to 20 Work from Anywhere days per year
• English, Spanish, and Catalan lessons
• Four-week fully paid sabbatical after 5 years

Before you apply

• Must be based within commuting distance of our hubs
• Submit resume in English
• Submit an updated portfolio and/or resume

About the company

Perk (formerly TravelPerk) is an intelligent platform for travel and spend management. It is a global company of more than 1,800 people with headquarters in London and Boston.