Senior Account Manager DACH

The role

You will manage a portfolio of large SMB accounts within the DACH market. You will consult customers on consolidating their financial stack using Perk's Travel and Spend capabilities and drive growth through cross-selling and upselling.

What you will do

• Own a portfolio of large SMB customers and develop engagement with influential users.
• Consult customers on consolidating their financial stack using Perk's capabilities.
• Develop deep understanding of the Perk portfolio including Travel and Spend solutions.
• Identify cross-sell and upsell opportunities for the Spend product.
• Identify and solve common problems within accounts regarding bookings or expense workflows.
• Act as an advocate for both the client and Perk.
• Educate clients on new product features.

Required qualifications

• Minimum 2 years of relevant work experience within an Account Management or Customer Success role.
• Native or near-native proficiency in German.
• Ability to speak and write in English fluently.
• Strong technical aptitude to explain complex integrations.
• Customer-focused with a passion for solving financial pain points.
• Excellent analytical abilities with fluency in Excel and data interpretation.
• Solid analytical background to help clients visualise their T&E ROI.

Nice to have

• Experience in the Travel industry, Fintech, Expense Management, or SaaS products.

Benefits

• 30 days of annual leave plus all public holidays.
• Choice of gym membership (Urban Sports Club) or BVG public transport ticket.
• Competitive compensation paired with equity in Perk.
• Annual summer party.
• Comprehensive wellbeing support through Spring Health including 12 therapy and 12 coaching sessions.
• Flexible compensation options.
• 17 weeks of paid parental leave during the child's first year.
• 16 paid volunteer hours each year.
• Up to 20 Work From Anywhere days annually.
• Fully paid four-week sabbatical after five years.
• Relocation support.

Before you apply

• Must be based within commuting distance of our hubs.
• Submit your resume in English.
• Submit an updated portfolio and/or resume.

About the company

Perk is an intelligent platform for travel and spend management. It is a global company of more than 1,800 people with headquarters in London and Boston.