Administrative Assistant (International)

The role

You will own the permit research and submission process from start to finish. This involves researching requirements, verifying information with US government offices, and coordinating with customers to gather documents.

What you will do

• Research permit requirements using internal database, AI tools, and direct government contact.
• Make outbound calls to US government offices to verify requirements and follow up on submissions.
• Build and track permit tasks in our system from open to close.
• Coordinate with customers to collect required documents and information.
• Submit permits to government portals and handle follow-up questions.
• Maintain accurate, organized documentation throughout.

Required qualifications

• At least 2 years of experience in an administrative, BPO, VA, or operations role.
• Strong English communication — written and spoken.
• High accuracy.
• Organized and self-directed.
• Comfortable using AI tools.
• Laptop or desktop with Intel Core i5 or better, 8GB RAM minimum.
• Stable internet with a backup connection.
• Noise-cancelling microphone.

Before you apply

• Application and video introduction
• Criteria Corp assessment
• Take-home assignment
• Final interview with a recruiter

About the company

PermitFlow is an applied AI company serving the nation's builders. Their AI agent workforce helps construction companies navigate permitting, licensing, inspections, and project closeouts.