Construction Project Manager (NYC Hybrid)

The role

You will serve as the primary customer contact and oversee the end-to-end lifecycle of permit applications. You will also manage and develop junior team members while optimizing operational processes.

What you will do

• Serve as the primary resource for customers regarding permit status, timelines, and requirements.
• Provide training, coaching, feedback, and direction to junior team members.
• Oversee the end-to-end lifecycle of permit applications.
• Research requirements, prepare forms, gather documentation, and submit applications.
• Produce detailed reports on permit progress for customers and stakeholders.
• Identify opportunities to streamline workflows and enhance operational efficiency.
• Ensure permit applications are complete, accurate, and compliant with jurisdictional standards.
• Track permit statuses and engage with authorities to expedite approvals.

Required qualifications

• 3-5+ years of relevant experience in construction permitting, project management, or a similar role.
• Strong understanding of permitting processes, regulations, and compliance standards.
• Exceptional project management skills.
• Strong interpersonal skills to work cross-functionally and manage customer relationships.
• Background in customer success, customer experience, or sales.
• Ability to stay calm under pressure and identify effective solutions.

Nice to have

• Experience within a SaaS or tech-driven environment
• Experience managing permitting projects across multiple states or regions
• 2+ years leading, managing, and mentoring teams

Benefits

• Competitive salary
• Meaningful equity
• 100% company-paid base medical, dental, and vision coverage
• Healthcare FSA
• 401(k) savings plan
• Unlimited PTO
• Paid family leave
• Home office & equipment stipend
• Daily in-office lunch and dinner provided
• Commuter benefits (pre-tax transit and parking)

About the company

PermitFlow is an applied AI company serving the nation's builders. It helps construction companies navigate permitting, licensing, inspections, and project closeouts.