Construction Project Manager (Bilingual - French/English)

The role

The Permit Operations Lead serves as the primary customer contact and manages the end-to-end permit application lifecycle. This person will oversee junior team members and optimize operational processes using AI tools and data.

What you will do

• Serve as the primary resource for customers regarding permit status, timelines, and requirements.
• Provide training, coaching, feedback, and direction to junior team members.
• Oversee the end-to-end lifecycle of permit applications.
• Research requirements, prepare forms, gather documentation, and submit applications.
• Produce detailed reports on permit progress for customers and stakeholders.
• Identify opportunities to streamline workflows and enhance operational efficiency.
• Ensure permit applications are complete, accurate, and compliant with jurisdictional standards.
• Track permit statuses and engage with authorities to expedite approvals.

Required qualifications

• 3-5+ years of relevant experience in construction permitting, project management, or a similar role.
• Bilingual in English and French.
• Experience with residential or commercial permitting in Quebec, including direct work with municipalities.
• Strong understanding of permitting processes, regulations, and compliance standards.
• Exceptional project management skills.
• Strong interpersonal skills to work cross-functionally and manage customer relationships.
• Background in customer success, customer experience, or sales.
• Critical thinker and problem-solver.

Nice to have

• 2+ years leading, managing, and mentoring teams, including coaching, performance management, and team development.
• Experience within a SaaS or tech-driven environment.

Benefits

• Competitive salary
• Meaningful equity
• 100% company-paid base medical, dental, and vision coverage
• Healthcare FSA
• Unlimited PTO
• Paid family leave
• Home office & equipment stipend

About the company

PermitFlow is an applied AI company serving the nation's builders. The company's AI agent workforce helps construction companies navigate permitting, licensing, inspections, and project closeouts.