Forward Deployed Engineer, UK

London. Posted 16 days ago

The role

You will help customers turn complex identity challenges into practical solutions. You will partner with Solutions Engineering, Sales and Customer Success teams to build integrations and launch solutions using Persona's APIs and workflows.

What you will do

Build customer solutions using Persona's APIs, integrations and workflows.
Support technical discovery and proofs of concept.
Partner with Sales and Solutions Engineering to prepare demonstrations and build prototypes.
Work with customer engineering teams to configure, test and implement solutions.
Investigate and troubleshoot integration issues.
Collaborate with Engineering for deeper investigations.
Create sample code, documentation and tools.
Share customer feedback and technical insights with Product and Engineering.

Required qualifications

2–4 years of relevant technical experience in software engineering, forward deployed engineering, solutions engineering or a similarly hands-on technical role.
Experience delivering software or integrations used by customers.
Strong programming fundamentals in a language such as Python, JavaScript/TypeScript or Ruby.
Ability to work in an unfamiliar codebase and build reliable solutions.
Experience building API integrations.
Understanding of REST APIs, HTTP, JSON, authentication and webhooks.
Clear communication skills for technical and non-technical audiences.
Resourcefulness and follow-through.
Growth mindset.
Willingness to travel up to 25% of the time for customer engagements.

Benefits

Private medical insurance
Dental insurance
6% employer pension contribution
Unlimited PTO
Monthly wellness stipend
Professional development stipend
Co-working stipend

Before you apply

All candidates will be asked to verify their identity with Persona.

About the company

Persona is a configurable identity platform built for businesses in a digital-first world. The company serves a wide range of leading companies including Reddit and OpenAI.