Field Product Engineer

The role

You will partner with customers to design and implement solutions using Persona's platform. You will act as a bridge between technical and customer-facing functions to deliver impactful solutions.

What you will do

• Partner with customers to design and implement solutions using Persona's platform
• Own end-to-end delivery including solution design, configuration, integration, quality assurance, deployment, and iteration
• Support implementations and ongoing optimization
• Coordinate requirements, testing, milestones, and follow-through with technical partners
• Investigate and collaborate with Product and Engineering to resolve customer blockers
• Identify actionable product feedback, reusable solutions, and better documentation

Required qualifications

• 0-2 years of experience in a technical role (e.g., Software Engineer, Solutions Engineer, etc)
• Bachelor’s degree in a technical discipline or equivalent experience
• Growth mindset with a demonstrated love for learning and adaptability to ambiguity
• Outstanding verbal and written communication skills
• Strong interpersonal skills
• Curiosity
• Empathy

Benefits

• medical, dental, and vision
• 3% 401(k) contribution
• unlimited PTO
• quarterly mental health days
• family planning benefits
• professional development stipend
• wellness benefits

Before you apply

• all candidates will be asked to verify their identity with Persona

About the company

Persona is a configurable identity platform built for businesses in a digital-first world. The company serves a wide range of leading companies including Reddit and OpenAI.