Member of Technical Staff (Site Reliability Engineer, Cloud Infrastructure)

The role

You will own compute, networking, and storage at scale to keep production stable. You will run the Kubernetes fleet, engineer the network, and manage infrastructure as code.

What you will do

• Own production at scale including availability, latency, and cost.
• Operate and upgrade EKS clusters.
• Design and operate VPC architectures, Transit Gateway, PrivateLink, load balancing, DNS, and egress.
• Own the storage layer including performance, durability, backups, and restores.
• Manage infrastructure through Terraform and CI/CD.
• Define SLOs, build alerts, design for failure, and run disaster-recovery exercises.
• Lead incident response and write blameless postmortems.
• Own capacity planning, quotas, reservations, and cost efficiency.
• Build automation tooling for provisioning, upgrades, and remediation.

Required qualifications

• Deep AWS expertise including VPC, IAM, EC2, EKS, ELB, Route 53, S3, and EBS.
• Production Kubernetes at scale including cluster upgrades, CNI, CoreDNS, and autoscalers.
• Terraform mastery including module structures and state management.
• Strong networking fundamentals including TCP/IP, DNS, TLS, load balancing, and routing.
• Write code in Python, Go, or Rust for automation, tooling, and controllers.
• Fluency with observability tools like Datadog, Prometheus, or Grafana.
• Track record of leading production incidents and turning root-cause analysis into fixes.
• Ability to own problems end-to-end.

Nice to have

• Multi-region active-active or failover architectures.
• Proxies, service meshes, and kernel-level networking like Envoy, Istio, Cilium, or eBPF.
• GitOps and progressive delivery like Argo CD or Flux.
• Enterprise and compliance environments like single-tenant, BYOC, KMS/BYOK, or SOC 2.
• Running stateful systems like Postgres, Redis, Vespa, or Elasticsearch.
• Multi-cloud or neocloud operations like GCP or CoreWeave.
• FinOps including cost attribution, Savings Plans, and reservations.

About the company

Perplexity serves hundreds of millions of queries a month. Its production infrastructure is owned by the Cloud Infrastructure team.