Sales Enablement Operations Manager

San Francisco, Remote. Posted 14 days ago

The role

You will be a strategic partner and builder for the sales team. You will define content management strategy, build the enablement stack, and create AI tools and workflows for sales reps and managers.

What you will do

Partner with the Sales Enablement Lead to define long-term content management strategy.
Evaluate build-vs-buy options for content management.
Design content architecture including taxonomy, ownership, governance, and workflows.
Own implementation and maintenance of the sales content hub, call library, and training platform.
Coordinate with Revenue Operations, Product Marketing, Product, and Legal.
Own enablement reporting for content usage, training completion, and certification status.
Design, build, and maintain AI skills, plugins, and agent workflows.
Turn repeated seller and manager tasks into reusable AI workflows.
Develop training materials for using AI tools.
Set standards for how enablement content and AI tools are built and maintained.

Required qualifications

4–6 years in go-to-market roles.
At least 2 years owning sales enablement operations, revenue operations, GTM systems or sales content strategy.
Experience owning a sales content or knowledge system end to end.
Track record of leading or heavily shaping a tooling decision.
Real, hands-on AI fluency building AI tools or workflows (custom GPTs, Claude or Perplexity skills, MCP connectors, n8n, Zapier, Clay or similar).
Systems thinking regarding content, CRM, call-recording and communication tools.
Strong judgment and ability to make and defend recommendations to leadership.
Experience driving cross-functional projects without formal authority.
Clear written and verbal communication.

Nice to have

Experience as the first enablement operations or GTM systems hire.
Hands-on experience with enablement platforms such as Highspot, Seismic, Guru, Mindtickle or Showpad.
Background as an AE, SE or BDR before moving into enablement or operations.
Experience managing or mentoring contractors, interns or direct reports.
Experience at a high-growth AI or SaaS company.

About the company

Perplexity's sales organization is growing fast. The company provides an AI platform.