Global Workplace Business Operations Lead

The role

You will manage business operations and cross-functional program delivery to enable the global Workplace Experience team to scale. You will own the operating framework, internal capital-project delivery, portfolio controls, and financial planning.

What you will do

• Lead annual and quarterly planning for workplace areas
• Translate team strategy into priorities and resource plans
• Take accountability for integrated delivery plans across office openings, refreshes and other capital initiatives
• Direct the work of external PMs within agreed scopes
• Establish lease administration, obligation tracking, space and occupancy information, and portfolio reporting
• Own the processes and quality of operating and capital forecasts, commitments, actuals and variance analysis
• Own business requirements, governance and improvement priorities for workplace tools
• Establish a risk-based plan and review cadence for EHS program governance
• Develop and use project playbooks, planning processes and operational-readiness criteria
• Lead cross-functional operating and project reviews

Required qualifications

• 8+ years in workplace business operations, corporate real estate, facilities programs or a closely related field
• Experience with complex, multi-site programs and their outcomes
• Project and program management expertise
• Record of delivering office buildouts, relocations or capital improvements as an internal owner
• Experience driving forecasting and reporting processes
• Strong spreadsheet and analytical skills
• Experience building an operating framework
• Ability to secure commitments and resolve competing priorities across teams and vendors

Nice to have

• International portfolio experience
• workplace technology ownership
• EHS program governance
• relevant project-management credential

About the company

The Workplace Experience team powers and connects the workday for all Perplexity employees across our global offices.