Forward Deployed Robotics Engineer

The role

You will serve as the first line of technical defense for a fleet of robotic systems. You will analyze field tickets, reproduce issues, and gather diagnostic data to ensure fleet uptime.

What you will do

• Manage incoming fleet issue ticket queue
• Perform physical inspections and functional tests at robot stations
• Analyze telemetry, sensor data, and logs to test hypotheses
• Execute Failure Analysis and Root Cause Analysis procedures
• Partner with hardware and software teams to resolve issues
• Identify recurring issues and surface reliability insights
• Maintain clear, traceable documentation for diagnostics and escalations
• Track and report issue trends and fleet health metrics
• Collaborate to develop diagnostic procedures and troubleshooting guides

Required qualifications

• B.S. in Robotics, Mechatronics, Systems Engineering, or equivalent experience
• Proficiency debugging electromechanical systems including actuators, PCBs, cameras, wiring harnesses, and communication hardware
• Experience with log parsing and basic scripting for diagnostics (Python or Bash)
• Strong understanding of mechanical, electrical, and software interactions in robotic systems
• Excellent written and verbal communication
• Minimum 2 years work experience with debugging and completing root cause investigations of systems with hardware and software issues

Nice to have

• Experience supporting multi-robot fleets, warehouse automation systems, or field robotics deployments

Before you apply

• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records

About the company

physicalintelligence operates a diverse robot fleet including both static and mobile systems that performs complex manipulation and sensing tasks in real-world settings.