Shift Lead

The role

This person will provide daily leadership for robot data collection and production at a San Francisco facility. They will supervise and train operators while ensuring data quality and safety compliance.

What you will do

• Provide daily leadership to drive data collection and verify availability of stations, props, and staffing.
• Lead and coordinate operators by assigning work and adjusting resources in real-time.
• Supervise, train, and develop operators.
• Provide ongoing coaching and feedback to operators.
• Act as a liaison by bringing operator concerns to management.
• Own factory throughput and data quality for the team.
• Identify deviations from standard work and take corrective action.
• Communicate status, technical blockers, hardware failures, and process bottlenecks to research, hardware, and software teams.
• Maintain accurate shift handoff notes.
• Enforce PPE compliance and safe work practices.

Required qualifications

• Bachelor's degree in a STEM field, Operations, or similar or equivalent practical experience.
• 3–5 years of experience in tech operations, manufacturing, or related fast-paced physical environments.
• 2+ years of proven experience managing, scheduling, and motivating a team of hourly, shift-based workers.
• Detail-oriented and comfortable using operational dashboards.
• Ability to quickly learn proprietary robotics software interfaces.
• Clear, direct communicator.
• Outstanding collaboration skills in cross-functional environments.
• Excellent problem-solving abilities under pressure.
• High bias for action.
• Demonstrated history of removing operational blockers in real-time.
• Comfortable with ambiguity and changing priorities.
• Adept at tracking KPIs and using metrics.

Nice to have

• Experience in robotics or related fields.

Before you apply

• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

About the company

The Operations team drives the day-to-day execution of robot data collection and production at our San Francisco facility. They partner with research, hardware, and software teams to support the mission of bringing general-purpose AI into the physical world.