General Manager, Research Operations

The role

The Research Operations GM leads people and managers to support research through data collection, evaluation, testing, and deployment. They ensure teams are staffed effectively and create an organization where people can perform and grow.

What you will do

• Lead and develop a large operations team and its managers.
• Own staffing, performance, retention, and day-to-day operations.
• Make sure people and resources are focused on the highest-priority work.
• Build training and development programs to improve performance.
• Use data to identify problems and improve quality and productivity.
• Work closely with researchers and engineers to adapt the operation.

Required qualifications

• 7+ years leading large, high-output operations teams, ideally involving physical or hands-on work.
• Experience managing and developing managers and team leads.
• A track record of improving quality, productivity, and retention at scale.
• Strong judgment around staffing, prioritization, and performance.
• Experience building teams where strong people stay and grow.
• Comfort working in a fast-changing, technical environment.

Nice to have

• Experience in robotics, hardware, manufacturing, logistics, or other complex physical operations.
• Experience supporting research or engineering teams.
• Experience building training and career development programs.
• Experience with data collection, eval, or deployment operations.

Before you apply

• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

About the company

Physical Intelligence is bringing general-purpose AI into the physical world. The company consists of engineers, scientists, roboticists, and company builders developing foundation models and learning algorithms.