Senior Director of Product, Coverage

The role

The Senior Director of Product, Coverage will own the coverage engine and product foundation end to end. This individual will lead strategy, requirements, and prioritization for benefit verification, prior authorization, and plan-specific appeals.

What you will do

• Own business outcomes including growth, coverage performance, and expansion into new therapeutic areas
• Inform and mold business strategy
• Own the end-to-end roadmap for coverage including benefit verification, prior authorization, and appeals
• Analyze the coverage funnel to prioritize fixes for patient and prescriber dropouts
• Develop prescriber experience through EHR integrations
• Own the roadmap for external integrations and platform capabilities
• Maintain view of competitive and partner landscape
• Set long-term success metrics, KPIs, and SLAs for coverage and integrations
• Lead research and discovery across Product, Engineering, Operations, and Commercial
• Mentor product team members

Required qualifications

• 10+ years in product management
• At least 3 years turning business strategy into clear product requirements and outcomes
• Proven record of defining and driving product strategy in complex, regulated, or mission-critical domains
• Proven record of owning business outcomes end to end like a GM
• Strong executive presence
• Ability to structure ambiguous problems
• Ability to listen, engage with pushback, and re-plan quickly
• Strong bias to action
• Experience setting and managing product KPIs and operational SLAs
• Ability to understand technical systems to collaborate with engineering
• Regular use of AI in work and a track record of applying it in product solutions or development efficiency
• Ability to thrive under pressure and work independently

Nice to have

• Healthcare experience, such as pharmacy operations, EHR systems, prior authorization, benefit verification, or payer and plan integrations
• Experience evaluating and onboarding third-party vendors or service providers
• Hands-on experience with prescriber-facing workflows or EHR-embedded tools
• Education in technology, healthcare, or pharmacy

Benefits

• Competitive compensation
• Medical benefits
• Dental benefits
• Vision benefits
• 401(k) contribution opportunity
• Paid Parental Leave

About the company

PHIL is a Series D health-tech company building a platform that connects patients, prescribers, pharmacies, and pharmaceutical manufacturers. The platform handles enrollment, benefits verification, prior authorization, copay support, and home delivery.