Sales Engineer

San Francisco, California. Posted 7 months ago

The role

A Sales Engineer will partner with sales teams on technical discovery, demos, and proof-of-concepts. You will bridge the gap between sales and engineering by scoping solutions and answering technical questions for prospective customers.

What you will do

Partner with AEs on technical discovery
Build and deliver tailored product demos
Scope and manage proof-of-concepts
Answer technical questions on APIs, webhooks, telephony, integrations, and security
Translate customer requirements into implementation plans
Create technical documentation, architecture diagrams, and RFP responses
Support procurement and security reviews
Provide feedback to product and engineering on feature gaps
Build reusable demo environments and technical sales collateral
Stay current on the voice AI landscape and competitive technology

Required qualifications

3+ years in sales engineering, solutions engineering, or a technical pre-sales role
Strong understanding of APIs, webhooks, cloud infrastructure, and SaaS integrations
Ability to demo complex products and make them feel simple
Excellent communication skills, both with technical teams and business stakeholders
Comfortable working in a fast-paced environment with multiple deals in flight
Hands-on, comfortable building things

Nice to have

Experience in telecom, voice, contact center technology, or SaaS
Experience with telephony (SIP, Twilio, Five9, Genesys)
Familiarity with LLMs, voice AI, or conversational AI platforms
Background in customer success or forward-deployed engineering
Programming experience (Python, JavaScript, or similar)

Benefits

Meals covered
Quarterly offsites to interesting places (Rocky Mountains, Costa Rica, Indonesia)
Meaningful equity

Before you apply

15-min intro call to evaluate fit
Technical deep dive with a team member
Mock demo: present Phonely to a simulated enterprise prospect
Final conversation with leadership

About the company

Phonely builds conversational voice AI agents for high-volume phone workflows. The team consists of ex-athletes, founders, and builders with low egos and high standards.