Founding GTM & Business Operations

The role

You will lay the foundation for the business side of Phonic by partnering with the CEO on sales and marketing. You will own customer deployments, success, and expansion, while also handling pricing, forecasting, finance, and operations.

What you will do

• Develop and test go-to-market strategies
• Work with prospects to scope pilots and shape pricing
• Keep implementations on track and QA agents
• Track account usage, call quality, and risks
• Provide customer feedback to engineering and research
• Take on special projects across finance, legal, ops, and hiring

Required qualifications

• 1-6 years at a high-growth startup, in strategy and operations, consulting, banking, or investing
• A strong academic record from a top university
• High velocity and high ownership
• Extreme organization
• Clear, concise writing
• The presence to lead calls with developers, customers, and partners

Nice to have

• A technical degree (CS, engineering, math, or similar)
• Founder or early-employee experience
• A track record of starting things on your own, like a side project, small business, or community
• Familiarity with real-time streaming, telephony, or conversational AI platforms
• Experience running growth, go-to-market, or pricing experiments

Benefits

• Salary and equity
• Free breakfast, lunch, and dinner provided in the office
• Comprehensive health, dental, and vision
• Regular off-sites and team celebrations
• 401(k)

About the company

Phonic is a speech-to-speech model company that works on every layer of the stack including data, pre-training, post-training, kernels, and infrastructure. Their models power voice agents on six continents for various companies.