Platform Engineer

The role

You will design and maintain core infrastructure for a real-time voice AI platform. You will build internal tooling, own reliability and performance at scale, and partner with backend engineers and researchers.

What you will do

• Design and maintain core infrastructure including cloud infrastructure, deployment pipelines, and observability systems
• Build internal tooling and abstractions to improve engineering velocity
• Own reliability and performance at scale
• Define SLOs, instrument monitoring, and lead incident response
• Partner with backend engineers and researchers to translate AI capabilities into production-ready systems
• Drive improvements to how software is built, tested, and shipped

Required qualifications

• Strong experience with cloud infrastructure - GCP, AWS, or Azure
• Experience with containerized deployments (Docker, Kubernetes)
• Proficiency with infrastructure-as-code tooling (Terraform or equivalent)
• Track record of improving reliability and developer experience in high-throughput, latency-sensitive systems
• Ownership mindset
• Comfort dropping below the abstraction layer to debug at the level of bits and bytes
• Strong system design instincts
• Track record of driving performance at scale

Nice to have

• Experience with real-time or streaming systems (WebSockets, WebRTC, or similar)
• Familiarity with ML/AI infrastructure — model serving, GPU workloads, or inference optimization
• Strong proficiency in TypeScript and Python
• You are a former founder

Benefits

• Salary and equity
• Free breakfast, lunch, and dinner provided in the office
• Comprehensive health, dental, and vision
• Regular off-sites and team celebrations
• 401(k)

About the company

Phonic is the speech-to-speech model company. Their mission is to make speaking with agents delightful using models that hear and answer in native audio.