Product Manager (Case Execution)

The role

You will build systems that move healthcare claims through the Independent Dispute Resolution process. You will partner with product, operations, and engineering to improve workflows across eligibility, claim batching, negotiation, and arbitration.

What you will do

• Own product initiatives from discovery through delivery
• Understand and improve case execution workflows
• Use data to guide product decisions
• Turn complex problems into clear product direction
• Prioritize practical, incremental solutions
• Drive progress across teams

Required qualifications

• Approximately 2–5 years of experience in product management, strategy and operations, business operations, or a similarly analytical role
• Strong SQL skills
• Experience taking a complex, ambiguous problem from initial investigation through a delivered solution and measurable results
• Comfortable partnering directly with engineering and operational stakeholders
• Resourceful and self-directed
• Able to identify the underlying problem, prioritize the highest-impact opportunities, and break work into achievable steps
• A strong writer
• Collaborative and thoughtful
• Adaptable in a fast-moving environment
• Familiar with AI tools such as Claude

Nice to have

• Experience at a startup where you helped build products or processes with limited resources
• Experience in an operationally complex business, such as healthcare, fintech, or another industry with detailed rules and workflows
• Experience building internal tools, automating manual processes, or improving products used by operational teams
• Experience analyzing conversion funnels, defining product metrics, or measuring workflow efficiency
• Experience working with third-party vendors, integrations, or external data to improve product capabilities

Benefits

• Competitive compensation, including equity
• Full health, dental, and vision coverage
• Retirement savings plan through 401(k)
• Flexible time off
• Opportunities for company-wide connection and events

Before you apply

• Candidates must be authorized to work in the United States without current or future employer sponsorship
• Employment is contingent upon successful completion of applicable background checks, where permitted by law

About the company

Pivotal Health is a technology platform that helps healthcare providers get paid fairly through an AI-driven platform that simplifies reimbursement workflows.