Manager, Construction

The role

The Manager, Construction will lead the execution and completion of fiber network projects. This role manages field teams, improves operational excellence, and manages vendor relationships.

What you will do

• Lead the successful execution and completion of all projects involving the fiber network.
• Manage teams responsible for daytime and evening field execution and 24/7 field operations.
• Serve as a primary escalation point for outages and critical service issues in the field.
• Improve operational excellence of construction teams through training, development, technology, and process improvement.
• Manage and foster strong relationships with all vendors.
• Set, measure, and improve data collection and reporting across construction.
• Coordinate with the team responsible for back office construction operations.
• Continually improve processes, workflows, and service quality.
• Collaborate with leadership on the future of in-building and outside plant networks.
• Ensure the construction team maintains accurate and thorough documentation.

Required qualifications

• 5+ years in the construction industry
• 3+ years of people management experience
• Strong project management skills
• High technical acumen
• Outstanding communication skills
• Ability to prioritize, problem-solve, multitask, and work independently
• Experience in construction
• Proficiency in resource allocation, team management, and process improvement
• Proven track record of retaining and developing talent

Benefits

• Company-sponsored Medical, Dental, Vision Coverage
• Company-sponsored 401(k)
• Commuter & Wellness Reimbursement
• Competitive PTO

Before you apply

• VISA SPONSORSHIP NOT AVAILABLE

About the company

Pilot is a modern connectivity company based in New York City. They deliver fiber-optic internet and network services to businesses.