Real Estate Operations Coordinator

The role

The Real Estate Operations Coordinator serves as the primary project manager for Real Estate New Build projects. This role coordinates the end-to-end process of bringing fiber infrastructure into new buildings and supports Real Estate Account Managers with service administration.

What you will do

• Serve as the primary project manager for all Real Estate New Build projects
• Coordinate Project Engineering survey scheduling and follow-through
• Facilitate engineering scope of work review and internal approval
• Manage access agreement review, routing, and execution in coordination with Legal
• Collaborate with external stakeholders including building management, outside contractors, and insurance brokers
• Curate Access Agreement data and proactively manage Access Agreement renewals
• Facilitate Certificate of Insurance (COI) requests
• Assist in identifying and researching new greenfield developments and market activity
• Support Real Estate Account Managers in the administration of Pre-Installed Internet services
• Support Real Estate Account Managers with day-to-day partner activities

Required qualifications

• 3–5 years of experience in a coordinator, project coordination, or administrative operations role
• Demonstrated project management skills
• Experience with Salesforce CRM required
• Proficiency in Google Workspace (Sheets, Docs, Slides) required
• Strong written and verbal communication skills
• Exceptional organizational skills and attention to detail
• Ability to work independently and manage competing priorities
• Ability to work in a hybrid environment with a minimum of 3 days per week in our New York City office

Nice to have

• Experience within a B2B, telecom, real estate, or technology environment
• Microsoft Office a plus
• Familiarity with telecommunications, real estate, or infrastructure services is a plus

Benefits

• Company-sponsored Medical, Dental, Vision Coverage
• Company-sponsored 401(k)
• Commuter & Wellness Reimbursement
• Competitive PTO

Before you apply

• VISA SPONSORSHIP NOT AVAILABLE

About the company

Pilot is a modern connectivity company based in New York City. They deliver fiber-optic internet and network services to businesses.