Plaid

Staff Site Reliability Engineer - Release Engineering

San Francisco HQ, Remote. Posted 2 months ago

The role

You will define and scale reliability practices across product engineering. You will architect SLO and error-budget programs and drive the adoption of progressive delivery.

What you will do

  • Lead the expansion of reliability standards across product engineering.
  • Architect and manage the SLO and error-budget framework.
  • Promote widespread use of progressive delivery and automated safety gates.
  • Guide emerging product teams toward production readiness.
  • Collaborate with Platform and Infrastructure teams to transform production requirements into self-service platform features.
  • Direct the response to critical incidents and ensure post-mortem actions yield permanent improvements.

Required qualifications

  • Over 8 years of professional experience in backend systems, SRE, or platform engineering roles.
  • Proven track record of designing reliability programs that achieved cross-team adoption.
  • Direct experience building or operating canary rollout systems, metric-gated analysis, or automated rollback infrastructure.
  • Technical proficiency in software development.
  • Ability to drive organizational change and influence engineering culture without formal authority.
  • Sound technical judgment in high-stakes production scenarios.

Nice to have

  • Preference for Go or similar systems languages
  • Prior exposure to Kubernetes, service mesh technologies, Prometheus, or ArgoCD is considered a strong asset

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k)

About the company

Plaid builds tools and experiences that thousands of developers use to create products. The company's network covers 12,000 financial institutions across the US, Canada, UK and Europe.

Staff Site Reliability Engineer - Release Engineering at Plaid | JobZoey