Executive Assistant Team Lead

The role

You will lead and develop a team of EAs while directly supporting one C-Suite executive. You will set operating standards for the EA program and implement efficiencies through technology and AI.

What you will do

• Lead, coach, and develop a team of EAs through regular 1:1s, feedback, and career development.
• Provide direct support for one C-Suite Executive and back up coverage as needed.
• Set the vision and operating standards for the EA program.
• Build scalable playbooks, templates, and repeatable approaches for leadership meetings and events.
• Foster a connected EA community through shared practices and knowledge sharing.
• Partner with executives and their EAs to understand priorities and ensure coverage.
• Own hiring for the EA team, including defining the bar and onboarding new hires.
• Identify and implement efficiencies through technology, AI, and automation.
• Serve as an escalation point and thought partner for complex situations.
• Partner with the People Team on programs involving executive and leadership support.

Required qualifications

• 8+ years of experience as an EA supporting C-suite executives in complex, fast-paced environments.
• 3-5 years of experience leading, coaching, or managing EAs or administrative teams.
• A track record of developing people, with the ability to give clear, direct feedback and help others grow.
• Experience planning and running complex programs and events, such as leadership onsites, Board meetings, All Hands, and company events.
• A strategic and operational mindset, with the ability to turn recurring work into scalable, repeatable systems.
• Strong judgment and discretion when handling confidential and sensitive information.
• Ability to build trust and influence senior leaders and cross-functional partners without relying on authority.
• Builder mindset, with comfort using technology, AI, and automation to improve how work gets done.
• Excellent written and verbal communication skills.
• Comfort operating at a fast pace, navigating shifting priorities, and working flexibly when the needs of the business require it.

Benefits

• Medical
• Dental
• Vision
• 401(k)

About the company

Plaid powers the tools millions of people rely on to live a healthier financial life. The company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.