Product Manager - Agent Trust

The role

You will own the vision, strategy, roadmap, and OKRs for Agent Trust. You will define how Plaid identifies agents, verifies the humans behind them, and evaluates their authorizations.

What you will do

• Own the vision, strategy, roadmap, and OKRs for Agent Trust.
• Decide what Plaid offers, to whom, and how it is packaged and priced.
• Define how Plaid identifies agents, verifies the humans behind them, and evaluates what they are allowed to do.
• Connect Agent Trust to portable identity, reusable KYC, and consumer permission management.
• Work directly with financial institutions and Plaid customers for discovery, design partnerships, and GTM enablement.
• Represent Plaid's product requirements in industry groups and protocol working groups.
• Partner with data science and engineering on signals, labels, success metrics, and requirements.

Required qualifications

• 4+ years of product management or equivalent product ownership, with meaningful time in fraud, identity, authentication, or payments risk
• Hands-on depth in identity and authorization protocols (OAuth 2.x and OIDC, FIDO and WebAuthn, FDX or Open Banking consent), or in bot, device, and agent detection systems
• Track record of growing a new product line, from early design partners and first customers to repeatable sales
• Experience building with and selling to enterprise customers or financial institutions
• Clear writing, and the ability to translate between protocol engineers, data scientists, GTM, and executives

Benefits

• Medical
• Dental
• Vision
• 401(k)

About the company

Plaid builds tools and experiences that thousands of developers use to create products. The company's network covers 12,000 financial institutions across the US, Canada, UK and Europe.