Staff Software Engineer - AI & Intelligent Tooling

The role

You will build and operate internal systems and AI-powered tooling to impact how engineers at Plaid work. You will own the technical direction for major parts of the Intelligent Tooling surface to improve developer experience.

What you will do

• Design, build, and operate internal tools and services used by Plaid’s engineers.
• Integrate AI-powered tools and workflows into core engineering processes.
• Improve reliability, usability, and performance of existing internal platforms.
• Own systems end-to-end, including production support and iterative improvement.
• Collaborate with teammates and stakeholders to deliver practical, high-impact solutions.
• Set technical direction for major areas of the Intelligent Tooling surface and mentor other engineers

Required qualifications

• 8+ years of professional software engineering experience
• Experience building developer tooling, internal platforms, or infrastructure
• Exposure to developing AI systems, automation, or agentic workflows
• Hands-on experience using AI-powered developer tools
• Strong problem-solving and collaboration skills
• Track record of setting technical direction and leading through influence
• Strong interest and excitement in leveraging AI to improve developer productivity and engineering velocity

Nice to have

• Familiarity with CI/CD, cloud infrastructure, or observability tooling

Benefits

• Medical
• Dental
• Vision
• 401(k)

About the company

Plaid builds tools and experiences that thousands of developers use to connect financial accounts to apps and services. The company is headquartered in San Francisco and has offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.