Plaid
TechOps Site Support
New York City Office, Remote. Posted a month ago
The role
You will design, build, and support a computing environment to keep the business secure and employees productive. You will manage in-office technical experiences including conference rooms, networking systems, and workplace tools.
What you will do
- Ensure audio-visual (AV) systems in conference rooms and shared office spaces function flawlessly.
- Troubleshoot and resolve issues with printers, monitors, keyboards, and other office desk peripherals.
- Track and manage on-premise IT and AV inventory including Google Meet hardware and Apple laptops.
- Assist with non-office and remote technical support requests as time permits.
Required qualifications
- Proven experience troubleshooting basic AV setup issues, specifically with Google Meet or Zoom conference systems.
- Experience assisting presenters and running live support for small and large-scale meetings.
- Hands-on experience with basic network infrastructure and office hardware troubleshooting.
- Strong problem-solving skills with a collaborative, user-focused mindset.
Benefits
- Medical
- Dental
- Vision
- 401(k)
About the company
Plaid builds the digital financial ecosystem of the future to give millions of people access to manage their financial lives. The company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.