Plaid
Fraud Strategist
New York City Office, Remote. Posted 6 months ago
The role
The Fraud Strategist will build and mature the retro-as-a-service and POC program. This person will drive adoption of fraud products by presenting business cases to customers and technical stakeholders.
What you will do
- Own the retro and POC process end-to-end
- Collaborate with customers and internal stakeholders
- Partner with customers to help them understand the ROI of Protect
- Make recommendations for implementing fraud products
- Drive post-retro follow-through to convert results into production usage
- Serve as a feedback loop between customers and product to drive the Protect roadmap
Required qualifications
- 5-10 years of experience in a customer-facing analytical role in fintech, financial services, or a related domain
- Experience working closely with data science teams
- Experience managing consultative customer engagements where you owned the deliverable and the relationship
- Comfort interpreting ML model output and explaining it to a non-technical audience
Nice to have
- Background in data science or ML engineering, particularly on a fraud or risk team
- Experience in fraud, identity, or risk from a vendor, bank, fintech, or consulting
Benefits
- Medical
- Dental
- Vision
- 401(k)
About the company
Plaid builds tools and experiences that thousands of developers use to create products. The company's network covers 12,000 financial institutions across the US, Canada, UK and Europe.