Workplace Operations Manager

San Francisco HQ, Remote. Posted 10 days ago

The role

You will keep the San Francisco and Seattle offices running day to day. You will manage office layout, maintenance, vendors, building management, and office budgets. You will also manage and develop a team of 3 people.

What you will do

Oversee day-to-day operations in the SF and Seattle offices
Lead programming for Food & Beverage, Office Health & Safety, Janitorial, Adds, Moves & Changes, Guest Services, and Employee Experience
Managing three direct reports across SF (2) and Seattle (1)
Manage all workplace vendors, sourcing and onboarding new vendors as needed
Work with Security, IT, Legal and People teams on health, safety, emergency preparedness and access control
Keep records that auditors and regulators may request up to date
Lead and develop 3 Workplace Ops team members by setting clear goals and delivering consistent feedback

Required qualifications

5-7 years of experience in Office Management, Facilities or a similar role
Minimum 2-3 years of experience managing people and teams
Expert understanding of facilities operations, space planning, and vendor management
Strong customer service orientation and experience handling workplace requests and issues
Ability to bring fresh ideas and lead them through to execution and implementation
Exceptional organization, documentation, and attention to detail
Excellent communication skills
Ability to multitask and manage priorities in a fast-paced environment
Experience with ticketing systems and triaging Workplace requests
Appetite for growth and a proactive approach to learning

Nice to have

Experience with Workplace tools like G Suite, Slack, Linear, and Envoy

Benefits

medical
dental
vision
401(k)
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered

About the company

Plaid builds tools and experiences that thousands of developers use to create products. The company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.