Plaid
GTM Compliance Analyst
New York City Office, Remote. Posted 2 months ago
The role
You will evaluate and onboard customers to support growth while protecting the company from regulatory and compliance risk. You will review customer deals, conduct risk-based diligence, and partner with cross-functional teams to translate requirements into practical guidance.
What you will do
- Review prospective and existing customer deals for regulatory, licensing, and policy risk.
- Conduct onboarding and enhanced diligence for higher-risk customers or use cases.
- Partner with Sales, Account Management, Legal, Product, and Risk Operations to identify compliance requirements.
- Document compliance decisions, rationale, conditions, and escalations.
- Track open onboarding conditions, approvals, renewals, and post-deal compliance obligations.
- Support reviews of regulated or higher-risk segments.
- Research and interpret regulatory and licensing requirements.
- Develop and maintain GTM compliance playbooks, risk-tiering frameworks, and escalation paths.
- Identify recurring deal or onboarding issues to improve policies and controls.
- Provide training and office-hours support to GTM teams.
Required qualifications
- 4–6 years of experience in Compliance, Legal, Risk, Operations, or a related function.
- Experience conducting risk-based reviews and translating regulatory or policy requirements into actionable guidance.
- Strong judgment and analytical skills to assess incomplete or ambiguous fact patterns.
- Exceptional written and verbal communication skills.
- Proven ability to collaborate with cross-functional partners.
- Strong organizational and project-management skills.
- Self-motivated, detail-oriented, and comfortable operating in a fast-paced environment.
Nice to have
- Experience with customer onboarding, KYB/KYC, enhanced due diligence, restricted-business reviews, licensing analysis, third-party or partner risk, or deal-desk/commercial compliance.
- Experience supporting higher-risk or regulated segments such as gaming, lending, crypto, payments, money transmission, marketplaces, or financial institutions.
- Experience supporting compliance or licensing for regulated gaming businesses, including sports betting, iGaming, casino, DFS, ADW, or poker.
- Familiarity with gaming regulatory frameworks and multi-jurisdictional licensing requirements.
- Experience with gaming license applications, renewals, regulatory approvals, or customer diligence for licensed gaming operators, vendors, or service providers.
Benefits
- Medical
- Dental
- Vision
- 401(k)
About the company
Plaid builds tools and experiences that thousands of developers use to create products. The company's network covers 12,000 financial institutions across the US, Canada, UK and Europe.