Backend Engineer - Consumer & Commerce

The role

You will design, build, and ship batch transcription and streaming ASR API services on the Plaud developer platform. You will also deploy STT services across four global regions and architect for high-concurrency, low-latency workloads.

What you will do

• Design, build, and ship batch transcription and streaming ASR API services
• Own the full stack from inference API design to developer documentation
• Deploy and operate STT services across 4 global regions
• Establish on-call rotation, monitoring, alerting, and SLO governance
• Lead incident response and post-mortems
• Architect for high-concurrency, low-latency MaaS-style workloads
• Serve as the primary technical point of contact for B2B customers on API capabilities
• Collaborate with the algorithm team on ASR model integration
• Collaborate with product on the developer platform roadmap

Required qualifications

• 3+ years of backend engineering experience with strong Go (Golang) proficiency
• Shipped and operated production services in Go
• Hands-on production experience building and operating AI/ML-serving backend services
• Solid architecture experience with high-concurrency, low-latency platform services
• Experience designing and shipping public-facing APIs or SDKs
• Professional English proficiency (written and spoken)

Benefits

• Top-tier healthcare for employees and dependents, including dental and vision
• Generous employer subsidy for healthcare
• 401(k) plan with company matching
• Unlimited PTO
• 13 paid holidays
• 12 weeks of paid new parent leave
• Choice of new top-of-the-line laptops and workstation setups
• Best office equipment
• Annual offsites
• Free office drinks and snacks

About the company

Plaud is a San Francisco-based company building a real-world AI interface for professionals. It is a bootstrapped, profitable company with a $300M revenue run rate.