Plaud

SRE Engineer - San Francisco

San Francisco, CA, Remote. Posted 4 months ago

The role

You will ensure the reliability and performance of Plaud.ai AI products at scale. You will design and operate scalable cloud-native systems for AI workloads and own production reliability and incident response.

What you will do

  • Ensure reliability and performance of Plaud.ai AI products at scale
  • Design and operate highly available, scalable cloud-native systems for AI workloads
  • Own production reliability, incident response, and on-call practices
  • Build observability and reliability automation
  • Define and manage SLOs, SLIs, and error budgets with engineering teams
  • Drive postmortems and reliability improvements across the platform
  • Lead incident response and continuous reliability improvement
  • Partner with product and engineering teams on reliability design
  • Improve observability and operational maturity

Required qualifications

  • 5+ years in SRE, Infra, or Platform Engineering roles
  • Strong experience with cloud platforms (AWS/GCP/Azure/OCI)
  • Hands-on with Kubernetes and distributed systems
  • Experience in on-call rotation and incident management
  • Proficient in at least one programming language (Go, Python, Java)

Nice to have

  • Experience supporting AI/ML or data-intensive platforms
  • Experience of GPU cluster management
  • Knowledge of SLO/SLA frameworks
  • Experience in fast-growing or global products
  • Exposure to multi-region systems
  • Strong written and verbal communication

Benefits

  • Employee Stock Ownership Plan (ESOP)
  • Medical, dental, and vision insurance for employees and dependents
  • 401(k) retirement plan with company matching for full-time employees
  • Unlimited PTO
  • 13 paid holidays
  • 12 weeks of fully paid parental leave for all parents
  • Access to high-quality office snacks, drinks, and equipment
  • Access to best-in-class AI tools
  • Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices
  • Annual company offsites and team events

About the company

Plaud is a San Francisco-based company building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance. It is a bootstrapped, profitable company with a $300M revenue run rate.