Premium Creator Account Manager

The role

You will manage a focused portfolio of legacy, high-touch creators. You will serve as the primary point of contact and coordinate with internal teams to optimize workflows and build relationships.

What you will do

• Be the right hand to the Head of Creator Management
• Manage a focused portfolio of legacy, high-touch creators
• Serve as the primary point of contact for creators
• Handle inbound and proactively reach out to creators
• Shadow and be trained by the current relationship owner
• Coordinate with product, marketing, and ops teams
• Maintain detailed records of relationship history and preferences
• Flag risks, blockers, or opportunities early

Required qualifications

• Expert on growing creator business
• Immersed in the creator space
• Confident in creator monetization strategies
• Obsessively organized and reliable
• Relationship-builder
• Comfortable with ambiguity
• Able to operate independently once trained
• Previous experience in account management, creator management, talent management, or a similar client-facing role

About the company

Playbook works with a group of high-value, long-tenured creators. These creator relationships represent significant revenue and brand trust for Playbook.