Staff/Senior Product Manager

The role

You will own core product areas from discovery through delivery and iteration. You will act as the connective tissue between Engineering, Product, CS, Onboarding, and Sales to drive user needs to completion.

What you will do

• Own core product areas end-to-end, from discovery through delivery and iteration
• Deeply understand the childcare industry, users, and their problems
• Communicate directly with users through calls, chats, research, and feedback loops
• Synthesize feedback from customer-facing teams into a prioritized roadmap
• Partner closely with Engineering to translate needs into technical specs
• Operate as the connective tissue across teams to keep everyone aligned
• Make hard prioritization calls and defend them with data and customer insight
• Proactively identify gaps in product experience and drive improvements

Required qualifications

• 6-10+ years of PM experience
• 3+ years specifically owning products in B2B SaaS or FinTech
• Technical background — prior software engineering experience or a degree in a technical discipline (CS, engineering, or similar)
• Proven ability to deeply understand engineering systems, architecture decisions, and technical tradeoffs
• Experience owning a significant product or function at a startup
• Strong prioritization instincts
• Excellent communication skills across technical and non-technical audiences

Nice to have

• B2B SaaS or FinTech experience
• Former founder or a long history of launched side projects
• Background in childcare, education, or a related vertical

Benefits

• Competitive salary
• 3 weeks of PTO
• Health, vision, and dental benefits
• $1200/year education stipend
• Free lunch daily
• New MacBook
• Collaborative and supportive work culture with a high level of autonomy and room for growth

Before you apply

• Please ensure you are open to a fully in-person role before applying

About the company

Playground is working to make excellent child care accessible to all. They have built software to manage all aspects of running a child care business.