Product Quality Analyst

The role

You will ensure the quality, reliability, and usability of products used by child care businesses, agencies, and government organizations. You will test new features, reproduce and document bugs, and validate fixes.

What you will do

• Manually test new features with a focus on edge cases, unexpected user behavior, and regressions
• Read and interpret product requirements to validate builds
• Surface bugs clearly and concisely in Linear
• Work cross-functionally with Engineering and Product throughout the development cycle
• Develop a deep understanding of the Playground product to spot issues

Required qualifications

• 1-2 years of experience in a role touching the product development or software delivery lifecycle
• Familiarity with how software gets built and shipped
• Experience with a ticketing or project management tool (Linear, Jira, or similar)
• Strong attention to detail
• Clear written communication

Nice to have

• Experience at a startup or fast-moving team
• Exposure to B2B SaaS products
• Familiarity with childcare, education, or government software
• Strong new grads who have internship or project experience in a product or engineering environment

Benefits

• Competitive salary
• 3 weeks of PTO
• Health, vision, and dental benefits
• $1200/year education stipend
• Free lunch daily
• MacBook

About the company

Playground is working to make excellent child care accessible to all. They have built software to manage all aspects of running a child care business.