IT Operations Engineer

The role

You will provide IT support to employees remotely and on-site. You will manage onboarding, workstation setup, identity and access management, and internal IT processes.

What you will do

• Provide day-to-day IT support to employees remotely and on-site
• Own IT onboarding and offboarding processes
• Configure and maintain macOS workstations
• Manage user accounts, permissions and access across internal systems
• Maintain IT assets throughout their lifecycle
• Troubleshoot hardware, software and network-related issues
• Administer and support internal platforms, including Google Workspace, Atlassian and GitHub
• Support identity and access management across cloud environments (AWS, Azure, GCP)
• Maintain clear and up-to-date technical documentation
• Identify opportunities to simplify, automate and improve internal IT processes

Required qualifications

• Good understanding of networking fundamentals (DNS, DHCP, VPN, TCP/IP)
• Experience with identity and access management
• Experience administering Google Workspace or similar collaboration platforms
• Experience with ticketing systems
• Strong troubleshooting and problem-solving skills
• Good documentation habits and attention to detail
• A proactive mindset with the confidence to suggest and implement improvements

Nice to have

• Experience with MDM solutions
• Experience administering Atlassian products or GitHub
• Familiarity with AWS, Azure or GCP
• Experience with LDAP, VPN or identity management solutions
• Scripting or automation experience
• Interest in IT security and modern access management practices

Benefits

• Competitive salary
• Professional development budget
• Private medical insurance
• Financial support for important life events
• International and collaborative environment
• Regular company events

Before you apply

• HR Interview
• Technical Interview
• Final Interview

About the company

playson is an engineering-driven technology company.