Billing Operations Analyst (Maternity Cover)

The role

You will support the Finance Team by managing billing, accounting, and automation tasks. You will handle credit notes, invoices, refunds, and month-end close activities.

What you will do

• Review, approve & process credit note requests
• Review contracts & account setup accuracy when the need arises
• Answer internal billing questions in a timely & professional manner, including escalations
• Guide GTM & other teams on billing best practices
• Reissue invoices
• Create & maintain Standard Operating Procedures (SOPs)
• Process refunds
• Drive internal projects from concept to completion
• Complete Month-End Close activities as required

Required qualifications

• 1+ year experience in a Finance/Accounting/Operations related field
• Basic knowledge on Internal Accounting Standards (IFRS)
• Advanced excel skills including formulas sage and analysing data via pivot tables
• Can work independently to drive workload and identify areas of opportunity
• Experience troubleshooting and/or answering complex customer queries in a timely and professional manner
• Proactive and curious in your way of working

Nice to have

• SQL knowledge
• Previous experience with Billing systems and ERP systems

Benefits

• Your own Pleo card
• Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office
• Comprehensive private healthcare
• 25 days of holiday + your public holidays
• Option to purchase 5 additional days of holiday through a salary sacrifice
• Access to free mental health and well-being support via MyndUp
• Paid parental leave

Before you apply

• Submit your application in English
• We only accept applications through our system
• If you're applying for the same role again, please wait six months from your last decision

About the company

Pleo builds spend solutions to make managing money seamless for finance teams and employees. They are a team of 850+ people from over 100 nationalities.