Partnerships Enablement Manager - US (m/f/d)

New York, United States (Hybrid), Remote. Posted 11 days ago

The role

You will drive partner growth in North America by leading implementation, guiding platform training, and serving as a strategic account manager. You will work cross-functionally to manage partner-led growth and develop onboarding playbooks.

What you will do

Drive post-signature implementation for new U.S. partners.
Coordinate timelines and streamline technical integration steps.
Act as the primary commercial and operational owner for live partners.
Monitor program health and track adoption metrics.
Lead regular business reviews to expand card volume and engagement.
Become an expert on Pliant's apps, APIs, and platform capabilities.
Serve as the central hub between external partner teams and internal teams.
Build repeatable onboarding playbooks and enablement materials.
Resolve day-to-day integration and account challenges.
Co-create messaging and campaigns with Marketing and Revenue Operations.

Required qualifications

2-3 years of professional work experience.
Demonstrated history of high-caliber performance in academics, athletics, or early career.
Highly organized with a proven ability to keep multi-stakeholder projects on track.
Ability to operate autonomously and make decisions without a playbook.
Capacity to quickly master complex technical systems, apps, and fintech concepts.
Clear, articulate verbal and written communication skills.
Comfortable working with data to assess partner health and analyze volume trends.

Benefits

Attractive remuneration
Choice of preferred OS, Windows or Mac
Flat hierarchy and transparent communication
Flexibility and possibility to work remotely
Pliant Card with monthly credit to explore the product and enjoy food with colleagues

Before you apply

Pliant uses the Ashby AI Criteria to assist with looking over resumes against job qualifications.

About the company

Pliant is a modular B2B payments platform combining commercial card issuing, payment accounts, FX and spend management. Headquartered in Berlin, it serves businesses and partners across Europe and North America.