Pliant
Solutions Engineer *Remote* (m/f/d)
Toronto, Ontario (Remote). Posted 6 months ago
The role
You will act as a technical consultant to help customers and partners adopt and scale the Pliant platform. You will lead integrations, provide technical guidance, and support both pre-sales and post-sales processes.
What you will do
- Plan and drive customer and partner onboarding and integration timelines.
- Handle technical discovery, solution design, demos, RFP/questionnaires, and proof-of-concepts.
- Troubleshoot integration challenges and coordinate with Product and Engineering to resolve blockers.
- Run workshops and training sessions to enable developers and operators.
- Produce and maintain reference architectures, integration playbooks, and checklists.
- Capture customer feedback to improve product and documentation.
Required qualifications
- 5+ years of relevant experience in solutions engineering/architecture, sales engineering, or technical consulting.
- Strong technical experience with APIs and integrations (REST, JSON, webhooks, authentication concepts like OAuth/API keys, Postman/cURL).
- Comfortable with one programming language (e.g., TypeScript, Python, Java) to build lightweight prototypes, integration validation, and test workarounds with REST APIs.
- Strong communication skills across demos, solution design, and technical enablement with both engineers and business stakeholders.
- High-ownership, service-oriented mindset.
- Experience building repeatable processes.
- Experience owning complex customer/partner integrations end-to-end.
- Fluent in English
Nice to have
- Fintech/payments/cards experience
- Experience with ERP or accounting integrations (e.g., NetSuite, SAP, Microsoft Dynamics, DATEV, Xero, QuickBooks) and related data flows
- Other European languages
Benefits
- Opportunity to work in a growing team with big responsibilities
- Choice of preferred OS, Windows or Mac
- Flat hierarchy and transparent communication
- Flexibility and a remote first work environment
- Company card with a monthly allowance for lunches, coffee, etc. with co-workers
About the company
Pliant is a modular B2B payments platform combining commercial card issuing, payment accounts, FX and spend management for businesses and AI agents. Headquartered in Berlin, it serves businesses and partners across Europe and North America.