Preply
Senior Relationship Manager
Barcelona, Remote. Posted 19 days ago
The role
The Relationship Manager will drive incremental growth within a portfolio of approximately 75 parent accounts. This person will own the expansion sales process and co-own renewals by identifying new teams and use cases.
What you will do
- Deliver against Expansion GMV and Net Revenue Retention (NRR) targets
- Own expansion on a focused portfolio of ~75 existing customer accounts
- Co-own renewals with KAMs and identify upsell opportunities
- Own the expansion sales process end to end
- Build trusted relationships with senior customer stakeholders and C-level executives
- Develop and maintain account plans and stakeholder maps
- Manage the renewal upsell and expansion pipeline
- Lead executive business reviews alongside KAMs
- Partner with dedicated SDRs to coordinate prospecting and expansion activity
- Help shape and improve the expansion playbook
Required qualifications
- Proven B2B sales experience with a demonstrated record of performance
- Confidence and credibility engaging senior stakeholders, including C-level executives
- Experience navigating complex, multi-entity organisations
- Strong prospecting and discovery skills
- Strategic account thinking
- Ability to manage opportunities end to end and maintain an accurate pipeline and forecast
- Strong cross-functional collaboration
Nice to have
- Ideally in expansion and/or enterprise selling
Benefits
- Open, collaborative, dynamic and diverse culture
- Generous monthly allowance for lessons on Preply.com
- Learning & Development budget and time off for self-development
- Competitive financial package with equity
- Leave allowance
- Health insurance
- Attractive relocation package to join the Preply Barcelona Hub
- Access to free mental health support platforms
- Access to Gympass-partnered wellness and gym centers throughout Spain
About the company
Preply is a category-defining Ed-Tech company that helps people discover tutors and craft personalised learning journeys. They offer corporate language training through Preply Business to help international teams build stronger global connections.