Senior Operations Specialist

Barcelona, Remote. Posted 11 days ago

The role

You will drive supply workstreams for Preply Business and Expansion into non-language subjects. You will manage tutor coverage, quality, and lifecycle readiness while working with cross-functional teams.

What you will do

Drive Supply workstreams for priority growth areas
Represent Supply in cross-functional planning
Be the Supply point of contact for day-to-day questions and edge cases
Structure ambiguous problems into clear plans and workstreams
Identify supply gaps and drive fixes
Strengthen the end-to-end tutor lifecycle
Evolve tutor quality standards and guardrails
Define success metrics and build dashboards for supply health
Propose new opportunities using AI

Required qualifications

4-6+ years of experience in operations, strategy & operations, consulting, marketplaces or high-growth tech roles
Project leadership: has led cross-functional initiatives from problem definition to rollout
Structured problem solving
Program management
Stakeholder management
Data-driven approach
Ownership mindset
Operational excellence
AI fluency
Clear communication
Comfortable with ambiguity and moving fast

Nice to have

B2B commercial exposure
Non-language subjects or new-vertical marketplace experience
SQL and BI fluency (e.g., Looker)
Familiarity with marketplace supply dynamics
Marketplace or platform experience supporting a large base of supply partners
Passion for education and an understanding of the challenges and opportunities in the EdTech industry

Benefits

Open, collaborative, dynamic and diverse culture
Generous monthly allowance for lessons on Preply.com
Learning & Development budget and time off for self-development
Competitive financial package with equity
Leave allowance
Health insurance
Relocation package to join the Preply Barcelona Hub
Access to free mental health support platforms
Access to Gympass-partnered wellness and gym centers throughout Spain

About the company

Preply is a category-defining company that helps people discover tutors and craft personalised learning journeys. It has reached unicorn status with a $150M Series D.