Senior Manager - Solutions Engineering

The role

You will lead and grow the pre-sales SE team by hiring, coaching, and setting technical and commercial standards. You will participate in large deals, own technical sales processes, and partner with Sales leadership on strategy.

What you will do

• Leading and growing the pre-sales SE team.
• Hiring, coaching, and setting a high bar for technical and commercial craft.
• Joining discovery calls, architecture sessions and exec conversations for big deals.
• Owning technical sales processes including discovery, demo standards, POCs and RFPs.
• Partnering with Sales leadership on pipeline, forecast and deal strategy.
• Building business cases for merchant CFOs regarding auth rate uplift, cost savings and resilience.
• Acting as the voice of the merchant inside Primer to provide input for Product.
• Defining how to measure SE impact on win rate and deal velocity.

Required qualifications

• Experience leading a pre-sales or Solutions Engineering team in the payments industry, B2B SaaS or infrastructure.
• Track record hiring and developing Solution Engineers.
• Experience applying MEDDPICC throughout SE playbooks.
• Deep technical fluency in API integration, SDKs, webhooks and auth flows.
• Experience shaping and closing complex enterprise deals.
• Confidence at exec level with merchant leadership and internally.
• Experience building structure around a pre-sales function.

Benefits

• Fully remote and globally distributed
• Competitive share options
• Flexible holiday, with 25 days minimum to be taken
• Co-working space access across major cities
• Workations & Company Retreat
• The best equipment for your role
• £500 towards your home office setup
• Generous learning budget
• Private Medical Insurance
• A broad set of additional perks and benefits (depending on location)

Before you apply

• Initial intro call with a Talent Partner
• Interview with the Hiring Manager
• Challenge Stage - Contextualised to the role
• Final, values-alignment interview

About the company

Primer is the unified infrastructure for global payments. They provide finance and payments teams visibility and control to reduce complexity and improve performance from a single platform.